AspireAi, the AI assistantAI
Ask in plain English — draft a letter, chase a lead, price an invoice. AspireAi shows the exact action and waits for your OK before it runs.
The product
Everything a mobile practice runs on.
From the first booking to the paid claim, every part of the day lives on one record — with AspireAi, an AI assistant, handling the busywork on your say-so.
One system, end to end
Twenty-one capabilities, one record.
No stitched-together tools and no double entry. Scheduling, notes, money, comms, your team and your registers all feed the same source of truth.
Scheduling & calendar
Book, reschedule and run the day, with travel time and suburb-based routing built in. Every change is on the record.
Clinical notes
Templates and dictation with a version trail on every entry, so the note stays complete and defensible.
Invoicing & claims
One service, priced per funder: each funding stream gets its own rate, its own wording on the invoice line and its own item and cancellation codes — and a stream that does not fund that service is left out. Travel rules are per funder too, and every invoice tracks through to the claim.
Payments & patient portal
Send a pay link, take the payment, and give patients a portal to book, pay and manage their own appointments.
Letters & referrer updates
Referrer updates and discharge summaries drafted straight from the clinical record — reviewed by you, then sent.
Communications log
Every SMS and email out the door — delivered, failed or retried — in one auditable place.
Live analytics
Derived live from your real bookings, invoices and claims. Nothing to key in — the numbers are already there.
Meetings with transcription
Capture the conversation and get summaries, decisions and action items that actually stick.
HR, leave & payroll
Employment records, leave requests and approvals, timesheets and a clean payroll export.
Telehealth
Provider-abstracted video visits from a single secure link — no separate app for you or the patient.
Open API & webhooks
Scoped API keys, a REST v1 and signed outbound webhooks — wire AspireOS into the rest of your stack.
Waitlist & intake forms
Enquiries land on a kanban with suburb and region lenses. Build your own form, host it on a public link, and a lead form fills the waitlist while an intake form opens the patient record.
Exercise programs
A library of home-exercise videos assigned with sets, reps and your notes — patients watch them in their own portal.
Batch invoicing
Raise a month of visits in one pass. Narrow by date range, status, location, practitioner, patient tag or service, and see the exact count before you commit.
Exportable pricing guide
Publish your price list — every service, funding rate and product with its codes and caps — as a spreadsheet to work from and a dated PDF on your letterhead to hand a patient or a funder.
The practitioner app
Install AspireOS on your team's phones: the morning run sheet, the day's stops in order with directions and driving totals, and the notes still to write.
People & credentials
A team directory, a credential expiry matrix that chases registrations and checks before they lapse, recruitment through onboarding, rostering, performance and career pathways.
Incidents & complaints
Report from a phone in about a minute. Every incident and complaint is triaged, investigated and tracked through to a close-out someone has to approve.
Risk register
Named risks rated on a likelihood and impact matrix, each with an owner and a review date, so a risk cannot quietly go stale.
Asset register
What the practice owns, who has it, where it is, what condition it's in and when it is next due for attention.
Integrations
Connect the tools you already use.
Payments, messaging and video are provider-abstracted and env-gated — AspireOS ships a safe local simulation by default and switches to the live provider once you turn it on. So you can trial the whole flow before wiring anything up.
Tyro HealthCard payments by hosted Tyro payment link on your invoices, provider-abstracted behind AspireOS's payment layer.
XeroPush invoices to your accounting via the Xero export path.
SMSAppointment reminders and pay links over text, logged with delivery status.
EmailReferrer letters, receipts and reminders, sent and tracked in the comms log.
DailyOne telehealth video option behind the single-link visit flow.
WherebyAn alternate video provider — swap it in without changing the workflow.
CSV importBring patients, contacts and appointments across with a guided column mapper.
Open APIA REST v1 and webhooks so anything else in your stack can read and write.
Security
Secure by default.
Patient data deserves more than a checkbox. Isolation, access control and an honest AI model are built into the foundations, not bolted on.
Multi-tenant by design
Every request is resolved to one practice and scoped to it in the application layer, and public links are gated by unguessable per-practice tokens.
Role-based access
Owners, admins and practitioners see and do only what their role allows — enforced on the server, not just the screen.
Confirm-before-act AI
AspireAi never acts on its own. It proposes the action, shows you exactly what will change, and waits for your confirmation.
Audit trails
Sensitive actions and every message out the door are recorded in an append-only audit trail you can review.
Australian data residency
Runs on Postgres hosted in Sydney, Australia, so patient data stays onshore.
Hashed API keys
API keys are shown once and stored hashed. Each key carries read/write scopes and can be revoked at any time.
See the whole system running.
Open the live demo — a full practice pre-loaded with sample data — or create your own and start empty. No credit card needed.